CIPS
resource planning, helpdesk management, supplier coordination and staff development.
CIPS Vision Site
- The Chartered Institute of Procurement and Supply (CIPS), a global leader in procurement and supply chain management, wanted to optimise their internal IT operations to better support their growing organisation. Faced with increasing demands and the need for a more strategic IT approach, they decided to partner with PSP to bring expert oversight and management to their IT function.
- Using the VISION CRM system and one of our dedicated IT Managers, we worked closely with the internal team to oversee resource planning, helpdesk management, supplier coordination and staff development. This hands-on support not only streamlined their IT processes but also ensured that the in-house team was well-supported and empowered to handle their responsibilities effectively.
By outsourcing IT management, CIPS avoided the need to recruit additional in-house staff, reducing costs while improving operational efficiency. PSP’s approach provided a seamless blend of strategic oversight and practical management, allowing CIPS’s leadership team to focus on their core business objectives without being bogged down by IT concerns.
Through this collaboration, CIPS achieved greater efficiency and confidence in their IT systems. The team was equipped with the tools and expertise needed to meet both current and future challenges, ensuring the organisation could continue to grow and thrive.
This partnership highlights how VISION as a custom CRM system and PSP’s tailored approach can transform IT operations, delivering cost savings, improved performance and the peace of mind that comes with knowing expert IT support is just a call away.